Frequently Asked Questions

Are your items authentic vintage?

Yes. Many pieces in the shop are true vintage garments sourced for their quality, craftsmanship, and timeless design. We also occasionally offer contemporary designer pieces that meet the same standards.

How do you determine condition?

Each item is carefully inspected before listing. Any visible flaws or signs of wear are photographed and clearly described in the listing.

Because vintage clothing has lived a life before reaching you, minor signs of wear can sometimes be present.

Are your items cleaned?

Yes. All garments go through a preparation process that includes inspection, cleaning when appropriate, and steaming so they arrive ready to wear.

How do I know if something will fit?

Vintage sizing can differ from modern sizing. For this reason, we recommend reviewing the measurements listed in the product description and comparing them to a garment you already own.

If you have questions about fit, feel free to contact us before purchasing.

Do you accept returns?

Yes. Returns are accepted within 14 days of delivery as long as the item is returned in the same condition it was received.

Please see our Return Policy page for full details.

How quickly do orders ship?

Orders ship within 1–2 business days. You will receive a tracking number once your order has been shipped.

Can I ask questions about an item before purchasing?

Absolutely. If you would like additional measurements, photos, or styling advice, feel free to reach out.

Contact us anytime at:

lucillegoldenvintage@gmail.com